Last updated: May 2026

Welcome to KAPI LABS ™. By accessing our website or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Introduction

These Terms & Conditions govern your use of our website and services offered under:

• Product Lab (Web, App, SaaS development)
• Design Lab (UI/UX, branding, identity design)
• Platform Lab (CRM, SaaS implementation, integrations)
• Growth Lab (marketing, strategy, lead generation)

By using our services, you agree to these terms.

2. Services

We provide digital services including but not limited to:

• Website and application development
• SaaS and platform implementation
• CRM setup and integrations (e.g. Salesforce, HubSpot, Zoho)
• UI/UX and brand design
• Growth, marketing, and consulting services

All services are provided based on mutual agreement, proposals, or contracts.

3. Use of Website

You agree not to:

• Misuse the website or its content
• Attempt unauthorized access to systems
• Submit false or misleading information
• Use the website for unlawful activities

We reserve the right to restrict access if misuse is detected.

4. Client Responsibilities

Clients agree to:

• Provide accurate project information
• Respond in a timely manner during engagement
• Supply required content, access, and approvals
• Make payments as agreed in proposals or invoices

Delays in client response may affect project timelines.

5. Payments & Refunds

• Payments terms are defined in individual project agreements
• Some projects may require upfront or milestone-based payments
• Refunds are not guaranteed once work has commenced
• Refunds (if applicable) are handled case-by-case

6. Intellectual Property

• All custom work becomes client property only after full payment
• We may showcase completed work in our portfolio unless agreed otherwise
• Pre-existing tools, frameworks, or code remain our intellectual property

7. Third-Party Tools

We may integrate or work with third-party services such as:

• Google Sheets
• CRM platforms (Salesforce, HubSpot, Zoho)
• Analytics and marketing tools

We are not responsible for the policies or downtime of third-party platforms.

8. Limitation of Liability

We are not liable for:

• Any indirect or consequential damages
• Loss of data, revenue, or business opportunities
• Issues caused by third-party services
• Misuse of delivered solutions after deployment

All services are provided on an “as-is” basis unless otherwise agreed.

9. Confidentiality

We respect confidentiality and agree not to disclose:

• Client business data
• Project details
• Sensitive operational information

Unless required by law or with written permission.

10. Termination

We reserve the right to:

• Suspend or terminate services for breach of terms
• Refuse service in case of misuse or non-payment

Clients may also terminate services as per agreed contract terms.

11. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Information

For any questions regarding these Terms, contact us:

📧 Email:hello@kapilabs.com